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Scheduled Service Appointment Reminder - Customer Research, Inc.

What percentage of your scheduled service customers fail to show for their appointment and how much are these no-shows costing you?

Salvage this revenue and maximize your labor hours by reminding every customer of their scheduled appointment. The CRI Scheduled Appointment Reminder begins with a message from the service manager, which is played for service customers 24 to 48 hours before their scheduled appointment. The message reminds the customer of the exact date and time. If the customer is unable to keep this appointment, they have the ability to speak with a CRI customer service representative, who then reschedules for you.

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