Automotive Manufacturers - Customer Research, Inc.
Currently serving as a long-time supplier for leading OEM’s, CRI prides itself on over 40 years of automotive CRM call center experience. Coupled with effective multi-channel communication and marketing services, CRI aims to achieve customer loyalty and revenue generating results that exceed your expectations.
Programs
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CRI Offers a Full Array of Call Center Solutions
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CSI Follow-up:
- Auto Dealer Sales
- Auto Dealer Service
- Collision Center
- Revenue Generation:
- Appointment Scheduling
- Declined Service
- Lead Generation
- Sales Prospect Follow-up:
- Floor Traffic
- Phone Traffic
- Internet Traffic
- Business to Business:
- Research Calls to Auto Dealers
- Research Calls to Collision Centers
- Voice Messaging / IVR:
- Scheduled Service Reminder, Thank you
Special order parts, Anniversary, etc.
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